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Shipping Policy

Disclaimer

Cellar 8T Whisky is not responsible for delays caused by couriers, customs, or unforeseen circumstances. Customers outside the UK and USA are liable for any import duties, taxes, or customs fees. Refunds will not be issued for failure to pay customs charges or for shipments seized by authorities. We do not guarantee delivery times as they may vary by destination. Orders are shipped in compliance with local regulations, but customers must ensure alcohol can be legally imported into their country. By placing an order, you agree to these terms.

The Basics

Processing & Shipping Time

  • Orders are processed within 1-2 business days after payment confirmation.

  • Orders are not processed or shipped on weekends or public holidays.

  • If we experience a high volume of orders, shipments may be delayed. We will notify you accordingly.
     

Shipping Costs & Delivery Times
United Kingdom (1-3 Days)

  • Orders under £100: £6.00

  • Orders over £100: FREE

  • This is a next-day service, but delays may occur depending on courier capacity.
     

USA (Safe States), Australia, New Zealand (10-14 Days)

  • Orders under £100: £35

  • Orders between £100-£199: £60

  • Orders over £200: £75

  • Orders of 10+ bottles: £120

  • ​Orders of 24+ bottles: FREE


Shipping to the USA is calculated by volumetric weight and includes all customs charges.

Safe states for US shipping:
CA, CT, DE, D.C., FL, GA, ID, IL, LA, ME, MD, MA, NE, NJ, NM, NY, NC, OR, PA, RI, SC, TX, VT, VA, WA, WY.

  • Alaska (Anchorage only): £30 surcharge.
     

European Countries (5-14 Days)

  • Orders under £200: £35

  • Orders over £200: FREE

  • Customers are responsible for any import/duty charges, which we cannot calculate in advance.

  • Refunds are not available for failure to pay customs fees.


Other International Destinations

  • Shipping is available to select international locations. Please contact us via email or chat for bespoke shipping rates.


Customs, Duties & Taxes

  • Customers outside the UK and USA are responsible for any local import taxes, duties, or customs fees.

  • We cannot advise on these charges, and refunds are not available for refusal to pay customs fees.

  • If customs authorities seize or delay your package, we are not liable for replacements or refunds.


Shipping Restrictions

  • We do not ship to countries where alcohol importation is prohibited.

  • We are not responsible for packages confiscated due to local laws.


Damaged or Lost Shipments

  • If your order arrives damaged, please refer to our Refund Policy.

  • If your shipment is lost, we will assist in tracking it, but replacement or refunds depend on courier policies.
     

For any shipping-related inquiries, contact us at info@cellar8twhisky.co.uk

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